Shipping is free for all U.S. orders - no promo code or minimum needed!
Returns Policy
Q: Do you accept returns?
A: Yes. If you ordered the wrong product or are dissatisfied, you may send it back to us within 30 days and we will refund you the purchase price (not shipping). All returned jewelry must be unworn, in new condition.
Q: The order I received was incorrect. How can I get this fixed?
A: Please email us at Sales@ZayaBodyJewelry.com with a note as to what was missing/incorrect. We will respond promptly and ship free of charge what is needed to correct the order.
Shipping
Q: How long will it take for my order to arrive?
A: Orders are normally shipped out within 24-48 hours during the business week. Orders placed on Fridays, Saturdays and Sundays will be shipped out on Monday in most cases. We cannot ship on national holidays when the post office is closed. We ship from New York and you can expect your order to arrive within 2-5 days depending on where you are located in the U.S. International orders take 10-15 days, with Canada being a few days quicker. We ship via USPS.
Q: How can I view the status of my order?
A: Go to the Service link on the home page and enter your confirmation number. Your tracking number will come up which you can track at usps.com.
Q: What are your shipping costs?
A: Shipping in the U.S. is FREE for ALL orders. International shipping is $6.50. Discounts will automatically be applied at checkout.
Q: What countries do you ship to? Do you ship to APOs, Puerto Rico, etc?
A: APOs and PO Boxes. No shipping outside of US at this time.
Terms of Service
Effective Date: 05/21/25
Welcome to Zaya Body Jewelry. By using our site or placing an order, you agree to the terms below.
1. Who We Are
We’re an online shop selling body jewelry. All content on this site belongs to Zaya Body Jewelry and can’t be copied without permission.
2. Product Info
We do our best to describe items accurately. Colors/sizes may look different in person. Jewelry should only be used in healed piercings unless marked for stretching.
3. Orders & Shipping
Orders ship in 1–3 business days. Delivery usually takes 3–7 business days in the U.S. We’re not responsible for shipping delays or wrong addresses.
4. Returns
All sales are final due to hygiene laws. If your item arrives damaged, email us within 7 days with a photo so we can help.
5. Payments
We accept credit/debit cards, PayPal, and other secure options. Your payment info is encrypted and not stored.
6. Changes
We may update these terms anytime. Check back for updates—using the site means you accept them.
7. Contact
ZayaBodyJewelry@google.com
40 Random Knolls Dr Penfield NY 14526