Store Policies

Zaya Body Jewelry offers the following Returns Policy:

Money Back or exchange within 7 days of receiving product.  If we have made a mistake, please contact us at japaul@rochester.rr.com and we will fix it immediately.  If you ordered the wrong thing, you may return unused jewelry as long as it has not been worn.

Orders are normally shipped out within 24-48 hours during the business week. Orders placed on Fridays, Saturdays and Sundays will be shipped out on Monday in most cases.  We cannot ship on national holidays when the post office is closed.  Shipments within the U.S. normally arrive within 3-5 business days.  International orders take between 10-15 business days.  We ship from New York via the United States Postal Service (USPS)